1. Scope of application
This Privacy Policy applies to the use of services provided by CogniTalking (“we”, “our”, “us”). By accessing our website or platform you agree to the policy described below.
- This notice covers www.cognitalking.ai and related subdomains.
- It does not apply to third-party websites or services we may link to.
- If you are a client, additional contractual privacy provisions may apply.
2. Information we collect
We only collect the data needed to deliver and improve our services. This includes contact information, activity data, and content you share with us.
- Contact details such as name, email, company, job title, and phone number.
- Usage data including IP address, browser details, pages viewed, time spent, and referring URLs.
- Content exchanged with our teams through contact forms, chat widgets, or support channels.
- Platform data processed by virtual agents that you deploy and configure.
3. How we use information
Your data helps us tailor the platform, secure it, and communicate relevant product updates. We never sell personal information.
- Provide, operate, and support the CogniTalking platform.
- Respond to demo requests, support questions, or other inquiries.
- Inform you about new features, best practices, or security updates.
- Monitor performance, prevent misuse, and comply with legal obligations.
5. Data security & retention
We apply technical and organizational security measures to safeguard information: encryption, secure hosting, access controls, and regular audits.
Data is retained only for as long as necessary to fulfill the purposes described here or to meet legal requirements.
6. Your rights
You can request access, rectification, deletion, or portability of your personal data. You may also object to certain processing activities or withdraw consent at any time.
Contact us at
and we will respond within applicable timeframes.
8. Updates to this Policy
We may update this Privacy Policy to reflect changes in law or our services. When we make changes we will post the updated policy with a new effective date.
9. Contact
CogniTalking
Msg: Privacy Office
Miami, Florida, USA
Phone: +1 (786) 786-6216